Results as a Service
We stand behind every project with full commitment, ensuring that our clients achieve their desired outcomes. Our guarantee means we don't just deliver a service—we deliver measurable, impactful results. By aligning our success with yours, we take accountability for every stage of the process, adjusting our approach whenever needed to ensure the project’s success. We are not satisfied until you are, and we back that promise with a results-driven guarantee that sets us apart.
NJ Roofing Company
Current State:
- Roofing company with 20 employees.
- Manual processes and basic computer programs used to manage operations.
- Relied on spreadsheets and phone calls for job tracking, client communication, and scheduling.
- Challenges included missed appointments, communication delays, and scheduling conflicts, impacting efficiency and customer satisfaction.
Problem:
- Inefficient communication and scheduling processes.
- Missed opportunities due to manual handling of customer inquiries.
- High administrative overhead with staff dedicated to managing communications manually.
Results after Implementing AI:
- Increased customer satisfaction, leading to more repeat business and referrals.
- Efficiency gains allowed the team to complete 10% more projects each month (from 30 to 33 projects).
- Reduced administrative overhead by 20%, saving $80,000 annually (equivalent to two full-time salaries).
- Revenue increased by 15%, from $1.2 million to $1.38 million annually.
- Operational costs decreased by $100,000, boosting overall profitability by 25%.
- Improved reputation and increased influx of new customers, allowing faster and more sustainable growth.